Please read the details on ShortBox's shipping information and policies before placing an order. If you have any queries about estimated shipping times, etc, it's very likely the information you're looking for will be listed below.

 

 

  • ShortBox ships worldwide.
  • All orders ship from the UK.
  • Orders are shipped weekly.
  • You will receive an automated email once your order has shipped.
  • Shipping estimates are as follows (please note, these are guidelines and shipping may be quicker or may take longer): UK- 2 days to 4 weeks. US/Canada: 1 to 8 weeks. European and international orders: 1 to 8 weeks. 
  • Customs/duties/taxes vary for each country and are not charged by ShortBox. Customs/duties/taxes are the responsibility of the purchaser.
  • Shipping is not tracked, and ShortBox is not responsible for open, lost or damaged orders. 
  • We do not cancel or refund orders. 
  • If there are any problems with your order that aren't addressed above, please get in touch with us at [email protected]